In compliance with the obligation set out in Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation – GDPR), we inform you that:
1. Data Controller
The controller of your personal data is Multica Group Sp. z o.o. You may contact us in the following ways:
• By mail: Okunin 21,
05-100 Nowy Dwór Mazowiecki
Poland
• By email: multica@multica.pl
• By phone: +44 7438 475611
2. Data Protection Officer (DPO)
We have appointed a Data Protection Officer (DPO). This is the person you may contact regarding all matters related to the processing of your personal data and the exercise of your rights in connection with data processing.
You can contact the DPO in the following ways:
By mail: Okunin 21,
05-100 Nowy Dwór Mazowiecki
Poland
By email: multica@multica.pl
3. Purposes of Processing
We process your personal data to:
Prepare quotes for our products and services, including transport estimates
Send marketing materials about our products or services
Enforce or defend legal claims related to contractual or statutory obligations
4. Legal Basis for Processing
Your data is processed based on:
Contract-related actions (e.g., preparing an offer) – Art. 6(1)(b) GDPR
Contract execution – Art. 6(1)(b) GDPR
Our legitimate interests (e.g., responding to corporate inquiries, legal claims) – Art. 6(1)(f) GDPR
Your consent, for marketing purposes – Art. 6(1)(a) GDPR
You may withdraw consent at any time without affecting the legality of processing carried out before withdrawal (Art. 7(3) GDPR).
5. Data Sharing
Your data may be shared with:
Service providers acting on our behalf
Authorities or public bodies legally authorized to request data (e.g., courts, law enforcement)
We do not transfer personal data outside the EEA (European Economic Area).
6. Data Retention
We store your data based on:
Duration of the contract
Legal obligations
Time necessary to defend our interests
Until you withdraw your consent (for marketing)
7. Your Rights
You may request:
Correction of your data (Art. 16 GDPR)
Deletion (Art. 17 GDPR), unless required otherwise by law
Restriction of processing (Art. 18 GDPR)
Access and a copy of your data (Art. 15 GDPR)
Data portability to another controller (Art. 20 GDPR)
To exercise these rights, contact our DPO directly.
8. Lodging a Complaint
If you think your personal data has been processed unlawfully, you have the right to file a complaint with the Polish Data Protection Authority (UODO).
9. Voluntariness of Data Provision
Providing data is voluntary. However, not supplying required data may prevent us from making an offer.
10. Automated Decision-Making
We do not perform automated decision-making or profiling using your personal data.
At Multica Group, based in Nowy Dwór Mazowiecki Poland, we respect your Privacy and make every effort to protect your personal data. We process your data only when we have a legal basis and carefully assess any potential impact on you.
Multica Group Sp. z o.o., Nowy Dwór Mazowiecki Poland,, registered in Warsaw KRS under No. 00000930745.
Contact us about any Privacy-related matters at:
Email: info@multica.pl (Subject: GDPR)
Address: Nowy Dwór Mazowiecki Poland,
a) General Use of the Website
We collect minimal data for essential service functions only.
b) Server Logs
We record anonymized technical data (browser type, IP addresses masked, timestamps, etc.) for security and error analysis.
c) Cookies
We use:
Session cookies (expire after you’re done browsing)
Persistent cookies (to remember your preferences)
Third-party cookies (e.g., for advertising personalization)
You can disable cookies via your browser, though some functionalities may be limited.
d) Google Analytics
We use anonymized IP addresses and prevent them from being linked to other Google data. You can opt out with the Google Analytics Opt-out Browser Add-on.
e) Contact Forms
Data collected here (name, email, phone) is processed solely to respond to your query and only with your explicit consent.
f) Email Communication
Unencrypted emails are not fully secure. We request that you avoid sending sensitive personal data (e.g., health, racial, political affiliations) via email.
We process contact data (name, position, company email) using CRM systems to manage contracts, invoicing, payments, and our marketing.
If you use our online services, data handling mirrors the sections on cookies and logs above.
We process data for transport participants; a dedicated clause is available on our website.http://multica.co.uk/privacy-policy.html
Depending on use:
1. Legitimate interest (e.g., analytics, direct marketing)
2. Consent (e.g., newsletters)
3. Contract execution
4. Legal obligations
Consent withdrawal
End of legitimate interest (e.g., statute of limitations)
Legal requirements (e.g., accounting records for up to 10 years)
Logs may be kept up to 60 days unless overwritten
Data may be shared with:
1. Processors under NDA
2. Hosting providers
3. Software vendors
4. Insurers, legal advisors, auditors
5. Regulatory authorities
You have rights to:
Withdraw consent
